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Verizon experienced an outage Saturday afternoon, with Downdetector showing more than 12,000 reports by 4:25 p.m. ET.
"We are aware of an issue impacting voice services for wireless customers in some parts of the U.S.," the company confirmed to FOX Business. "Our engineers are engaged, and we are working quickly to identify and resolve the issue."
Verizon asked customers to look up their status on their Check Network Status page for updates on service."
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Verizon experienced an outage Saturday afternoon, with Downdetector showing more than 12,000 reports by 4:25 p.m. ET. (Marcin Golba/NurPhoto via Getty Images, File / Getty Images)
"We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience," the spokesperson added.
In an update after 6:30 p.m. ET, Verizon told FOX Business: "Verizon engineers are making progress on an issue impacting voice services for some wireless customers. If your service is still impacted, we recommend restarting your device."
The company added, "Our team is continuing to work non-stop until this issue is fully resolved."
After 7 p.m. ET, Verizon said the issue had been fixed.
"Our engineers have resolved the issue that affected voice services for some wireless customers this afternoon," the company shared with FOX Business. "We know how much you rely on us, and we’re sorry for the inconvenience. If you are still having any trouble with your service, please try restarting your device.
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Verizon said engineers were "working quickly" to fix the issue. (illustration by Cheng Xin/Getty Images) / Getty Images)
Earlier Saturday, users flooded social media to try to figure out what was going on.
| Ticker | Security | Last | Change | Change % |
|---|---|---|---|---|
| VZ | VERIZON COMMUNICATIONS INC. | 47.06 | +0.07 | +0.15% |
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"Verizon is down. Looks pretty widespread based on posts. Can’t make or receive calls," one person wrote on X, while another commented: "Nationwide Verizon outage, phone calls not going through, so far everyone I know is impacted doesn’t matter what state you are in."
AT&T and T-Mobile also had several hundred reports on Downdetector on Saturday, but both companies told FOX Business their networks were operating normally, with T-Mobile suggesting the issues were with people trying to contact Verizon customers.
Read Original at Fox Business →